Our Returns Policy

25th September 2019 by addpeople

We hope you love everything you buy from Miracle Leaf, but we completely understand that sometimes you might need to return part or all of your order.

Refunds

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Late or missing refunds

If you haven’t received a refund yet, contact your card company, it may take some time before your refund is officially posted. Please email us if you haven’t received refund after 7 working days.

Shipping

We will cover the cost of the return shipping only if the incorrect item was sent or the product arrived damaged. Please make sure you take pictures of damages emailed them to us.
If you are returning unused items because you have changed your mind or don’t need any longer then the shipping cost will be your responsibility.
If your order is return to us because couldn’t be delivered by courier we will issue you a refund with postage cost deducted. For example: DPD Courier have tried to contact you, and tried to deliver your parcel several times, in the end is returned to us. If your parcel is send by Royal Mail, you should have calling card how to collect your parcel.

If you are shipping an item over £50, you should consider using a trackable shipping service. We don’t guarantee that we will receive your returned item. Please keep proof of postage receipt.

Please email us info@miracleleaf.co.uk if you would like to make a refund.

Comments Off on Our Returns Policy

customer

2022-01-22

For my senior Goldie King Kalm CBD and… For my senior Goldie King Kalm CBD and Balm have been a life changer Had excellent advice about CBD usage for my dog and for myself Now using CBD myself and seeing the benefits Thank you Miracle Leaf

Nicola Moyle

2022-01-19

Excellent Ordered Sunday night, arrived Tues! Thank you Miracle Leaf

leah McClelland

2022-01-17

Fast reliable service Fast reliable service. Complete confidence in them.

Elaine Peake

2022-01-13

From placing the order to delivery was… From placing the order to delivery was quick and stress free. I will review the product when I’ve tried it for a few weeks.

Jonny

Excellent product and service and fast… Excellent product and service and fast delivery

David Hoffman

2022-01-07

Goods were delivered very promptly and… Goods were delivered very promptly and were well packaged. Response from Miracle Leaf is always good.

Fred

Easy to order quick delivery .no… Easy to order quick delivery .no complaints

Customer Lianne (Bournemouth)

2021-12-23

very good service and fast delivery very good service and fast delivery

Ann Martin

2021-12-22

Excellent service fast delivery great… Excellent service fast delivery great products

mrs dj wright

2021-12-16

Really good and reliable site Really good and reliable site. Very quick delivery