Our Returns Policy

25th September 2019 by admin

We hope you love everything you buy from Miracle Leaf, but we completely understand that sometimes you might need to return part or all of your order.

Refunds

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Shipping

We will cover the cost of the return shipping only if the incorrect item was sent or the product arrived damaged. If you are returning unused items because you have changed your mind then the shipping cost will be your responsibility.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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