Our Returns Policy

25th September 2019 by addpeople

We hope you love everything you buy from Miracle Leaf, but we completely understand that sometimes you might need to return part or all of your order.

Refunds

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If your order is return to us because couldn’t be delivered we will issue you a refund with postage cost deducted. For example. DPD Courier have tried to contact you, and tried to deliver your parcel several times, in the end is returned to us. If your parcel is send by Royal Mail, you should have calling card how to collect your parcel from. Your parcel should arrive within 2 days so please look up for your parcel.

Late or missing refunds

If you haven’t received a refund yet, contact your card company, it may take some time before your refund is officially posted. Please email us if you haven’t received refund after 7 working days.

Shipping

We will cover the cost of the return shipping only if the incorrect item was sent or the product arrived damaged. If you are returning unused items because you have changed your mind then the shipping cost will be your responsibility.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please email us info@miracleleaf.co.uk if you would like to make a refund or exchange.

Comments Off on Our Returns Policy

sarah connor

2021-10-18

Wonderful customer service, extremely quick response. Fast delivery and reasonable prices.

Judy Bremer

Great service delivery and bath bomb help me truly relax for a good night sleep.

jacqueline oliver

2021-10-14

Very happy with communication and service

customer

2021-10-10

Excellent customer service Had a problem with my order was called to put it right it was done quickly and efficiently with a very pleasing and pleasant manner also offered good advice on products Excellent customer service thank you

Daryl Goh

2021-10-08

Consistently Great Always prompt delivery, and great products!

Rachael Arthey

2021-10-01

Fantastic service and wonderful product thanks very much

Lee Richards

2021-09-25

Easy to order and delivered on time.

NORMAN

2021-09-24

useful product the product does the job, is easy to use and to clear the hair

Julie Growcott

2021-09-21

Great customer service, thank you for your help and advice.

Sheila Bagguley

2021-09-18

Iv been using this for a couple of mths now, I'm waiting for a hip replacement and it really helps with the pain